What do customers want in 2018? Nothing new: prices they can afford and a place where they can find what they need and buy it easily. While you deal with the first part on your own, there is something new to help you with the second one. Have you heard about artificial intelligence?
AI Gets Better Every Time You Use ItArtificial Intelligence is designed to give your customers what they want when they want it. AI can make your store feel like a magic place: everything is geared towards this specific customer and every product you offer is the continuation of their thought. It is not only about science fiction and is already closer than you think. The market size for AI in the nearest future at 38.8 billion USD. This figure is predicted for the year 2025. Here are somу killer facts to understand the tendency:
- Right now, 57% of all ecommerce companies already started working with AI;
- This is half of the market, so predicted 85% of the customer support being robots seems to be true by 2020;
- Retailers report 30% growth after they started using AI-driven technologies in their business.