FAQ: Frequently Asked Questions on Custom Software Development

With NEKLO, a custom app development project starts with you preparing and then submitting a request for proposal, also referred to as an RFP. It will help us create a tailored, individualized response.

A well-prepared RFP includes:

• Brief company overview and contact info;
• Executive project summary, goals;
• Type and scope of services, deliverables;
• Preferable timeline and budget;
• Technical requirements;
• Other meaningful details.

Share your project info with us through our contact form. Тogether we will develop a strategy for your case.

Our development teams are currently located in the offices in Ukraine, Poland, Lithuania (which is in Eastern Europe), and also Georgia. At the same time, the headquarters of NEKLO is based in the USA, California.

NEKLO has been outsourcing its custom software development and support services for over 10 years now. You can trust us as we know how to properly organize software outsourcing.

The minimum project budget for our custom software development services makes $5,000. We are fair and transparent with pricing and are always open to negotiate the project cost with you.

We estimate each new bespoke software development project against the following:

• Functional and non-functional requirements;
• Сomplexity of the project;
• Hourly rates of our specialists.

We offer rates that are competitive with the industry average of $20-60, depending on the specialist. You can also send us an inquiry with a description of your project and we will guide you on the rates and opportunities more precisely.

Proceed to the contact form.

In addition, we are also offering a so-called bundled rate. A bundled rate is set for each NEKLO developer. You are only charged for a developer’s time which includes ¼ time of a QA engineer, a DevOps specialist, and a Project Manager. In other words, a bundled rate is the rate that is preferable if you are opting for our all-inclusive services..

Team NEKLO carries out scoping and estimation for our customers’ projects through the tools developed in-house. We can schedule a call, proceed with email communication, or stay in contact through any instant messenger convenient to you.

If all the specialists required for your project are available, we start the work as soon as possible, or even immediately

NEKLO offers technical support and consulting as a service alongside all software solutions we deliver.

We conclude a separate support and maintenance contract for our assistance in bug-tracking and bug-fixing. We help enhance or develop additional features for your solution based on a separate contract as well, no matter whether it was developed by our specialists or another custom software vendor. Our team tracks and handles all go-life and post-go-live support issues and maintenance requests.

Yes. NEKLO provides custom software consulting services and helps improve the functioning of your business processes and existing software systems in your company.

Our experts can help in case:

• You have a new web store and you want to customize it;
• Your existing web store needs integration with third-party platforms and services;
• You wish to design or redesign your website or app UI and improve UX;
• You are thinking to opt for Magento development services;
• You’ve decided to migrate your online store from your current system or Magento 1 to Magento 2.

Should you have any other case or issue requiring strong external expertise, contact us. Our representatives will find the solution.

We’ve made up a brief list of such factors that will help create a positive effect for your project. The list accumulates a decade of our experience in the custom software development space.

Make notes. The factors we’d highlight are:

• Availability of an experienced project manager authorized to make strategic decisions on your project;
• Opportunity to change the funding, hire additional qualified specialists to expand functionality and shorten the time frames;
• Open communication, well-defined expectations, high accountability of the team members;
• Possibility to make changes during the post-launch of the project (through DevOps services).

Sure, we can. NEKLO has the relevant experience. In addition, we are familiar with a wide stack of technologies. Our specialists will analyze your software project that was initially started by another software vendor, decide on a strategy to implement from our side, and continue working on it. It’s no problem.

Yes. Team NEKLO is well-versed in website design and development. We work on both front-end and back-end sides and deliver custom software applications that function just as well as they look.

To get a better idea and understanding of what our specialists are capable of, have a look at our portfolio where we’ve displayed some of our clients’ most inspiring success stories.

The expertise of our company covers the 3 main types of projects:

• Custom software development;
• Bespoke software maintenance;
• Customised software support.

NEKLO experts have a wide range of skills, which enables us to diversify our services and work on various project kinds such as complex web app services, online stores building, custom ecommerce development, Magento websites creation, online delivery services, Laravel framework based platforms, migration projects (from any CMS or from Magento 1 to Magento 2), ERP or CRM system integration projects, UI/UX website design projects.

See some of the projects we worked on and delivered in our portfolio.

NEKLO’s top 10 software outsourcing services are:

• Custom software development;
• Web application development;
• Custom Magento development;
• Magento migration and upgrade;
• Enterprise software development;
• DevOps as a service;
• Mobile application development;
• Dedicated development team;
• Magento support and maintenance;
• Augmented team partner.

NEKLO’s top 10 software outsourcing services are:

• Backend: PHP, Laravel;
• Frontend: React, Vue.js, Angular;
• Backend: PHP, Laravel;
• eCommerce: Magento 1, Magento 2.

You can find a complete list on our Technologies page.

Our team of inventive professionals never stops expanding its knowledge and skills in modern technologies and practices, so that our company can provide you with top-quality solutions.

To ensure the complete security and privacy of your custom app development project, we will sign a non-closure agreement (NDA) with you. Additionally, all employees working at NEKLO are also bound by NDA clauses, which makes an additional level of confidentiality.

If you have any doubts regarding the services you might need or you wish to discuss your project details with NEKLO software development team before starting our cooperation, simply fill in our contact form and share your thoughts.

Our representatives will get back to you with the help and ideas to turn your specific requirements and business needs into a viable technical specification for your custom software solution.

We employ only senior and middle-grade specialists as a rule. One of our principles is to respect your criteria for required professionals. So we always try to make the profile of our developers meet your needs.

You can visit NEKLO company profile on Clutch to read honest feedback provided by our previous and current clients and verified by the platform.