December 17, 2024

Why Outsource DevOps in 2024? Key Points Explained

Elena Pashkovskaya

Technical copywriter

Outsourcing

Why Use DevOps Outsourcing: Benefits, Trends, and Tips

Elena Pashkovskaya

Technical copywriter

Outsourcing

Why Use DevOps Outsourcing: Benefits, Trends, and Tips

DevOps outsourcing can innovate your software development process, optimize it from the beginning to deployment, and boost automation. It connects development and operations teams for shorter development cycles and efficiency. Let's see why DevOps outsourcing is a winning strategy for business in 2024 and ahead.

Key Takeaways

  • DevOps outsourcing makes rare expertise, skillset, and tech stack available regardless of country, region, or distance. Hiring external teams is an easy, cost-effective, and reliable way to get professionals with the exact expertise you need.
  • You benefit with DevOps outsourcing if your in-house team lacks expertise but you want to implement DevOps practices on your project, migrate infrastructure to the cloud, or introduce optimization and automation of the software development pipeline.
  • DevOps outsourcing branches into more narrow fields of expertise like DevSecOps, GitOps, AIOps, etc. Common DevOps roles include DevOps architect, Cloud Engineer, security engineer, automation engineer, site reliability engineer, and more.
  • Need a helping hand in DevOps implementation? Consider NEKLO as your DevOps outsourcing provider. We work globally and are ready to select the best talents your project requires.

What Is DevOps?

Surprisingly, there is no single definition of DevOps. Some say it is a methodology, while others call it a workplace organization method. In essence, DevOps bridges Development and Operations, ensuring faster and more efficient software deployment through constant monitoring, automation, and testing.

Impact of implementation of DevOps practices for the company: high quality delverables, faster time to market, improved deployment frequency
How DevOps Impact Companies. Source.

When you need experienced engineers fast, DevOps outsourcing can cover this demand. In brief, it means hiring an external team or individual professionals from a third-party agency to work on your project. You can outsource DevOps all around the world without the need for the HR department, software licenses, hardware, employee benefits, and other overhead costs.

DevOps Stats and Trends

What's going on globally in the DevOps field? Let's glance at facts and figures and gain a better understanding.

Stats

  • The global DevOps market was estimated at $8.6 billion in 2022 and is expected to grow with a CAGR of 19.3% from 2023 to 2031.
  • The top 3 cloud service providers DevOps engineers preferred to use in 2023 were AWS Cloud (61%), Microsoft Azure (25%), and Google Cloud (23%).
  • IT and telecommunication, BFSI, healthcare, and retail are the top industries that implemented DevOps practices, according to Polaris Market Research.
  • North America has the biggest revenue share from DevOps, reaching 38.5% in 2023.
  • The most popular technology skills for DevOps in 2024 are Kubernetes, Docker, and Amazon Web Services.

Trends

  • Rising importance of collaboration and working culture: DevOps goes beyond tools and practices; it is the whole culture aimed at improving cross-team communication and collaboration.
  • Growth of microservices use: Microservice architecture allows applications to be restructured into separate, interconnected yet independent services, making apps more flexible, reliable, and faster to develop.
  • Use of ML and AI capabilities: There is a growing use of AI analytics and machine learning algorithms for better automation and predictive analysis.
  • Increasing focus on security: Integrating security into the development lifecycle from the very beginning of development became an enormous shift, aimed at actively addressing security issues and quickly responding to threats.
  • Adoption of serverless architecture: with the growing demand for cloud services, it is no wonder serverless architecture is becoming more popular. It helps to develop and run applications without managing architecture.
  • Multi-cloud and hybrid environments: This trend means managing and deploying apps on various clouds or combining cloud benefits with on-premises infrastructure. It offers more flexibility and is good for risk mitigation, although it is complex to manage.

DevOps Engineer Focus Areas

DevOps engineers are engaged in various activities to provide stable, automated, and reliable software development infrastructure and frequent, seamless deployment. Let's examine the main ones.

CI/CD pipeline

Continuous integration and delivery/deployment streamline and accelerate the software development lifecycle. It is one of the DevOps practices aimed at frequently delivering new code from multiple developers into a single software project. At the CI phase, automated tests check new code reliability and readiness to be merged. Then, at the CD phase, the system deploys all code changes to a testing or production environment. Every change that passes all stages of the production pipeline is released to customers automatically.

IaC

DevOps uses infrastructure as a code to provide and manage software development infrastructure through code without relying on hardware configuration and manual network configuration. DevOps engineers automate infrastructure setup, implement CI/CD for infrastructure, and improve infrastructure configurations. IaC speeds up the development process, reduces discrepancies between environments, enhances collaboration, and reduces costs through scalability.

Continuous testing

To ensure that software is bug-free and that new pieces of code do not disrupt the work of existing ones, DevOps applies continuous testing at all stages of development: before, during, and after the integration of new code/modules. A DevOps engineer enhances automation testing and suggests which parts of the testing workflow can be improved through automation, therefore reducing time and effort from the QA team.

Security and compliance

DevOps integrates security early in the development lifecycle, starting with planning, coding, testing and finishing with deployment and post-deployment monitoring. It checks compliance requirements through automated testing and enforces compliance policies across all software modules. Engineers continuously perform security tests and checks and penetration testing to identify vulnerabilities. They are also responsible for access control, security training, real-time monitoring, and response to security threats.

Cloud migration and management

DevOps engineers evaluate the existing infrastructure, develop cloud migration plans, consider different cloud service providers and models, apply data migration strategies, and conduct migration. They automate the migration process and monitor apps and infrastructure performance after the migration. DevOps outsourcing provides you with professionals who ensure that both applications and infrastructure take full advantage of cloud capabilities while maintaining agility, security, and efficiency.

Top Cloud Solutions Preferences for DevOps. Source.

Continuous monitoring

Through continuous monitoring, DevOps experts ensure that systems and apps perform securely and flawlessly after deployment. The process involves collecting, processing, analyzing, and visualizing real-time data about applications and infrastructure, making it easier to detect and address issues right when they emerge.

You need DevOps outsourcing services when you

1.   Want to improve the CI/CD pipeline

2.   Strive to improve cybersecurity

3.   Need to manage monitoring and alerting systems

4.   Develop infrastructure

5.   Introduce process automation

6.   Implement Infrastructure as Code (IaC)

7.   Need to manage cloud resources and deployments

Advantages of DevOps Outsourcing

DevOps outsourcing advantages: easy recruitment, faster time to market, certified ngineers, acess to expertise, flexibility, shorter development cycles.

Now let’s look at DevOps undeniable advantages for any business.

Easy recruitment

DevOps outsourcing company already has a team of professionals ready to onboard your project in no time. In contrast with in-house hiring, which can last weeks and months, outsourcing several engineers or a dedicated team is fast and easy. And time is money, as everyone knows.

Cost efficiency

Although hiring DevOps offshore is more affordable due to lower hourly rates, the devops activities help companies save money through process automation and optimization. Additionally, you can choose a convenient engagement model with your DevOps outsourcing partner, which can also be beneficial for your project budget.

Quality and flexibility

Companies outsource DevOps to get seasoned professionals with project-fit skills and achieve more flexibility during the software development process. You can select engineers with relevant experience, tech expertise, and seniority level and seamlessly augment or reduce your outsourced team. No hiring or administrative costs are applied. All outsourcing companies take care of their reputation today and do their best to deliver quality services.

Expertise

In general, outsourced DevOps have more experience with different projects, tools, and approaches than in-house professionals. They can offer innovative solutions and apply best practices to improve the development pipeline. Moreover, it is easier to select engineers from a wide pool of engineers all over the world as you are not limited to your location. So be sure you'll find what you need.

Curious fact: In 2023, Docker will become one of the most in-demand tools in the devops stack, accounting for 43% of demand from the companies.

Certifications

According to Stats N Data, the DevOps Certification service market reached $1.5 billion in 2022 and is expected to grow, driven by increasing cloud and automation implementation. But sometimes, it is hard to find local experts with the proper certifications like AWS, CKA, DCA, Microsoft Azure, or Terraform, to name a few. That is where devops outsourcing can help you. Get access to certified specialists, no matter cloud infrastructure you choose or container orchestration tools you use.

For example, you need AWS devops outsourcing, as there is a lack of professionals in your local market. You can look for an outsourcing agency and find certified experts in Latin America, Eastern Europe, or Southeast Asia. All you need to do is choose the ones that fit you most.

Shorter development cycles

DevOps experts optimize the software development process, improving code quality with continuous testing and monitoring. Pipeline automation makes it possible to introduce various code contributions per day from several developers. All these approaches can shorten development cycles and enhance product quality.

DevOps Outsourcing Considerations and Solutions

Challenge Solution
Disrupted Communication Use communication tools, prepare meeting schedules, and ask about English proficiency in advance.
Security Issues Check partner’s security and compliance standards, monitor their activity, and introduce security aspects into the contract.
Poor Integration Establish strong leadership, conduct training, raise awareness about DevOps implementation benefits.
Cultural Mismatch Learn about the company's work ethics, values, and ethics.
Hidden Costs Manage overspending risks, and maintain regular communication and reporting with service providers.

Along with the benefits come concerns about relying on third-party vendors and their employees. But there are no pitfalls that cannot be avoided. Let's see the main DevOps outsourcing cons and figure out the solutions for each of them.

Communication challenges

Often, outsourced employees work remotely, far away from their clients and in-house team. Issues may arise when the communication channels have not been discussed beforehand or when hired engineers lack sufficient language proficiency. The best way to avoid them is to set proper communication tools, means, and schedules to contact your remote team. You can also check your English proficiency in advance.

Security concerns

As an outsourced DevOps team works directly with your software development infrastructure, security concerns may emerge when it gains access to sensitive data. Ensure that the outsourcing partner adheres to stringent security standards, monitors their activity, and signs legally binding NDAs and other documentation to avoid data leaks.

Integration issues

The DevOps team must work closely with your in-house development team, which may cause some resistance from the latter, as they need to restructure their work model and change established ways of working. Strong leadership and in-house team training can help to overcome this challenge. By raising awareness about the benefits that DevOps implementation can bring, you can mitigate the team's skepticism and empower the two teams to work together.

Cultural mismatch

Differences in work culture can impact the effectiveness of the collaboration. DevOps relies heavily on a culture of continuous improvement and rapid iteration, which might not be as strongly emphasized in some outsourcing companies. While choosing your DevOps outsourcing partner, ask questions about work culture, work ethics, and values. This will give a clear vision of whether the agency will be a good fit for you. The good point is to look for outsourcing partners in countries with similar work cultures and values, such as Eastern Europe.

Hidden costs

While the scope of work, terms, and responsibilities are set up in the contract (which may be open-scope or close-scope type), some hidden costs related to setup, transition, and ongoing communication may accumulate. Moreover, rectifying issues can lead to further expenditures if the outsourcing does not meet your expectations. While this issue cannot be fully predicted, you can secure yourself through detailed contracting, clear communication and reporting, and risk management planning.

DevOps Outsourcing Models

  • Dedicated team: Hire an entire team of experts to work exclusively on your project. This option suits big projects that require building, cloud migration, or significant improvement of software development infrastructure. A dedicated DevOps team best suits long, complex tasks and projects with lots of developers already involved.
  • Staff Augmentation: Integrate hired experts into existing teams with an advanced skill set and narrow expertise. This approach helps businesses quickly scale their DevOps capabilities without a long-term commitment. The duration of the staff augmentation depends on project needs, ranging from short-term engagements to ongoing support.
  • Managed services: Hire engineers together with project managers to get a full package of DevOps service delivery. The team will carry out all the tasks independently and deliver end-to-end DevOps methodology implementation.
  • DevOps consultations: Not sure where to start DevOps implementation? A consultation with the DevOps outsourcing agency can be a good start. The analysts can make prior infrastructure assessments, outline pipeline bottlenecks, and create optimization plans, pointing out requirements for the tech stack, tools, human resources, etc.

How to Choose the Right Provider?

There is a well-defined checklist for selecting your DevOps outsourcing company without hassle. The key point is to conduct thorough preliminary research and prepare questions you want to discuss with the potential partner from the start. What else should you check?

  1.  Define your project goals and scope of work
  2. Choose a provider, paying close attention to the following:
  • Industry expertise
  • Completed projects complexity
  • Clients' testimonials
  • Rating on B2B platforms
  • Communication channels
  • Case studies
  • Digital presence
  1. Check security and compliance measures
  2. Sign a contract and NDAs
  3. Track performance
  4. Give continuous feedback to your external team

Conclusion

DevOps outsourcing may be a rewarding endeavor when you want to optimize and automate your current software development pipeline, move it to the cloud, apply best cybersecurity practices, or do everything at once. Optimization leads to cost savings, and outsourced DevOps engineers bring expertise to your project, making the situation a win-win.

Consider outsourcing the DevOps team today! NEKLO will select the best experts for your project based on their required experience, tech stack, and certifications. Book a call and get free and non-binding project estimations.