Every Magento store faces a problem of bugs in coding or third-party extensions from time to time. Our Magento ecommerce support services experts react fast, detecting the bug and its cause, fixing it quickly and reporting back with an explanation.

Maintaining your Magento solution’s security is critical for protecting your store and customers' data from cyber attacks and vulnerabilities. Our Magento support team will keep your web store up to date with the latest security patches and updates.

Our Magento website maintenance specialists provide regular store backup, help to improve response time and update critical service packs. We also help to optimize your hosting environment for cost, stability and fast response to ensure your store runs smoothly and efficiently.

Our Magento maintenance services specialists will regularly check your database as a part of overall performance and stability improvements. We will install monitoring software, like NewRelic, to log and analyze the requests and provide ways to optimize the most time-consuming DB queries.

Our Magento support company can resolve code issues, assist in passing to a dedicated server, and monitor the overall back-end and front-end performance of your Magento (Adobe Commerce) store to help you improve the user experience and increase conversion rates.

NEKLO experts in Magento ecommerce support will help you get the most out of your store by providing an easy learning curve and conducting online training sessions for administrators of your web store, as well as resolving any workflow challenges.

The Magento website audit carried out by our experts will provide valuable insights into the health and performance of your website, helping to identify and address any issues that may be impacting its success.

We are available 24/7, always have a maintenance plan in place, and we can keep your Magento solution operational even in the event of an emergency, so you can use it effectively to drive your e-commerce business forward.

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of clients
remain loyal
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years of
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availability
We are constantly searching for ways to improve the performance, security, and functionality of your Magento (Adobe Commerce) solutions. We will inform you about potential issues and provide prevention recommendations.
Agile project management approach delivers value to our customers through continuous improvement. We are available 24/7 and ready to manage tasks using tools like Slack, Confluence, Jira, or Trello.


NEKLO offers scalable teams of developers that can jump in at any stage of your project development process. It helps your business to respond to changes in customer demand or market conditions.
The same experts will work on your project from the beginning to the latest stages. You will not need to look for new specialists and invest in keeping them updated with the project development process.
We are constantly searching for ways to improve the performance, security, and functionality of your Magento (Adobe Commerce) solutions. We will inform you about potential issues and provide prevention recommendations.
Agile project management approach delivers value to our customers through continuous improvement. We are available 24/7 and ready to manage tasks using tools like Slack, Confluence, Jira, or Trello.

NEKLO offers scalable teams of developers that can jump in at any stage of your project development process. It helps your business to respond to changes in customer demand or market conditions.
The same experts will work on your project from the beginning to the latest stages. You will not need to look for new specialists and invest in keeping them updated with the project development process.

What is a truly successful Magento (Adobe Commerce) project? NEKLO experts believe it is a combination of flawless functionality, appealing design, efficient performance, guaranteed security, and ongoing support. See how we deliver our philosophy to every Magento project we’ve crafted:



Magento (Adobe Commerce) support and maintenance are critical for the ongoing success of any Magento-based web store as it helps to ensure the long-term success and sustainability of your ecommerce website.
Yes. Our Magento support packages differ in the number of support team working hours. However, we are always ready to customize any package following the client's requirements and needs.
We are committed to providing excellent customer service and support, with a focus on responsiveness, communication, and collaboration. We provide personalized solutions and support to help our clients achieve success with their Magento stores.
With new clients, we usually need a week for project discovery, strategy refinement matters, and contract signing, but if you need emergency support services, we can start immediately.