Implentio: Web Application for 3PL Invoice Reconciliation

About the client

The client is a group of US-based e-commerce business owners willing to simplify the third-party logistics (3PL) invoice reconciliation and performance management process for other online retailers and visualize invoice data and the costs of different logistic services over time.

Country:

USA

Industry:

Logistics, eCommerce

Service:

Custom software development

Duration

April 2023 – June 2024

Model:

B2B

Team size:

1 project manager, 1 front-end developer, 1 back-end developer, 1 DevOps engineer, 1 QA engineer

Key technologies:

TypeScript, React, MUI...

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Client’s challenge

A group of e-commerce business owners has faced difficulties related to third-party logistics invoice reconciliation and a lack of control over documentation and costs.

The client's in-house IT team lacked the resources and expertise for the complex project, prompting them to seek a reliable software and web development partner. With the right expertise and relevant experience, NEKLO became the ideal choice for the job.

Need for Big Data validation and analytics
Absence of 3PL and carrier performance tracking
Lack of control over time-in-transit (TTN)
No data visualization features
Insufficient integrations
Scattered eCommerce order fulfillment data
Complex refund request process

Solution

After thoroughly analyzing requirements, we launched the development process to fulfill business goals and the client's wishes.

Prototype and MVP development

We developed a clickable product prototype from scratch and then developed it into a fully functional MVP that included data analytics and visualization features. Additionally, we introduced reconciliation error classification and advanced visualization rules.

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Big data analytics app creation

We've launched a new application that helps analyze large storage, packaging, and shipping datasets, leading to a more efficient supply chain and cost control.

Successful integrations with third-party services

We've integrated powerful third-party services to scan 3PL invoices, contracts, and carrier network data automatically. This ensures seamless bills reconciliation, catching potential overcharges before they impact the bottom line.

3PL performance tracking feature introduction

We created a feature to track 3PL and carrier performance, providing valuable insights into logistics. Validation tools and alerts ensure accurate billing, meeting customer’s service level agreements (SLAs), and catching any order exceptions.

Data visualization feature development

We built a data visualization feature that enabled the client to uncover trends and communicate insights, helping the client to make data-driven decisions.

Technologies

Front-end

Emotion

MUI

React

TypeScript

Back-end

AWS

MySQL

Python

Snowflake

Deliverables

Data visualization tool

Auto-generated refund request letters

Automated data gathering

Data analysis

Integrations for fast document processing

3PL performance tracking feature

Data checks

Improved data automation

Result

We created a fully functional MVP with even more functions than we promised to deliver. Since the beginning of 2023, we have already tried it in practice by completing an automated reconciliation process for four companies.

NEKLO proved that the solution is market-ready and is of active interest to investors. In 2024, Implentio became a semi-finalist in the Snowflake investment competition among early-stage startups. Now, the project is growing from MVP to a more complex and feature-rich product.