Complete Solar — Solar Energy Software

About the client

Complete Solar is an American solar energy company and a well-respected leader in the industry. It offers solar panel software, as well as installation services for residential properties. The company emphasizes affordability and long-term savings, helping customers lock in low solar payments and reduce utility bills.

Country:

USA

Industry:

Energy

Service:

Custom software development

Duration

2018 — ongoing

Model:

B2B

Team size:

1 project manager, 1 senior PHP Laravel developer, 1 DevOps engineer, 1 lead QA engineer, 1 middle QA engineer

Key technologies:

PHP, Laravel, React...

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Client’s challenge

The client turned to NEKLO as a reliable vendor in energy software development to improve the existing platform and build complex custom solar panel software. The project required integration with various third-party services for different purposes, including CRM, inventory management, billing systems and more.

Lack of integrations
Limited functionality
Insufficient platform security
Bugs and errors
Lack of reporting tools
Legacy code
No technical support
No project documentation
CRM caused challenges in data integration

Solution

The client got a scalable, secure system that helped reimagine how residential solar energy is sold and delivered. NEKLO’s team stepped in with improvements in development, integration, and data management that brought the platform to the next level.

SugarCRM to Hubspot CRM shift

We recommended the client to switch to HubSpot CRM due to its superior integration capabilities, customer support, scalability, and functionality. Our team successfully managed the migration, ensuring no data loss.

Transition to Scrum

We transitioned software development processes to Scrum. It resulted in better quality management, enhanced collaboration, and increased transparency and flexibility in the project development.

Inventory management system

We improved the client's inventory system by adding new features. The team completely redesigned the solution and made it more user-friendly. Now, the client can create purchase orders, track their fulfillment, and make more data-driven decisions based on the inventory stock of solar panel software, such as batteries, inverters, and wires.

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Mobile-friendly redesign

Our team designed more appealing, modern, and user-friendly customer portal pages, increasing website credibility, speeding up decision-making, improving user experience, and strengthening brand image. We also increased the website's responsiveness, improving the customer experience for mobile and tablet users.

Custom features

Customer’s billing system

Customer questionnaires

Inventory management

Feedback forms

Solar energy calculator

Hubspot CRM integration

Customer’s billing system

Customer questionnaires

Inventory management

Feedback forms

Solar energy calculator

Hubspot CRM integration

Customer’s billing system

Customer questionnaires

Inventory management

Feedback forms

Solar energy calculator

Hubspot CRM integration

Technologies

Front-end

React

Vue.js

Back-end

AWS

Laravel

MySQL

PHP

DevOps

AWS ALB

AWS CloudWatch

AWS EC2

AWS ElastiCache

AWS Lambda

AWS RDS

AWS S3

AWS SQS

SugarCRM

Deliverables

Cloud hosting migration and deployment

Increased platform responsiveness

Integrations with QuickBooks and Jotform

Project documentation development

Introduction of an IaC approach

Shifting to Agile methodology

Improved website UX/UI

Improved system's resilience

Result

NEKLO's team provided the client with a scalable, secure system that revolutionized the residential solar energy sales and delivery process. The improvements allow Complete Solar to calculate the number of solar batteries based on facility location and provide solar panel installation services for their clients.

Now, NEKLO provides the platform's maintenance and support, quickly fixing issues when they arise. As a consequence, the platform operates with higher reliability.

million investment received by client

by revenue in the US market