Magento Support & Maintenance Services

Through timely Magento support services, we offer fast issue resolution. Our services are designed to ensure that your Magento website remains secure, stable, and up-to-date. NEKLO provides Magento support and maintenance to companies looking to level up the security and performance of their Magento stores.

Our Magento Support Services

Bug fixes
Security updates
Hosting & server maintenance
Databases optimization
Back-end & front-end performance optimization
Magento training
Website audit
Emergency support

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Why do clients opt for NEKLO Magento support?

99%

of clients remain loyal

12+

years of experience

180+

projects delivered

70%

senior experts

24/7

availability

development
Proactivity

We are constantly searching for ways to improve the performance, security, and functionality of your Magento (Adobe Commerce) solutions. We will inform you about potential issues and provide prevention recommendations.

Agility

Agile project management approach delivers value to our customers through continuous improvement. We are available 24/7 and ready to manage tasks using tools like Slack, Confluence, Jira, or Trello.

Scalability

NEKLO offers scalable teams of developers that can jump in at any stage of your project development process. It helps your business to respond to changes in customer demand or market conditions.

Consistency

The same experts will work on your project from the beginning to the latest stages. You will not need to look for new specialists and invest in keeping them updated with the project development process.

What is a truly successful Magento (Adobe Commerce) project? NEKLO experts believe it is a combination of flawless functionality, appealing design, efficient performance, guaranteed security, and ongoing support. See how we deliver our philosophy to every Magento project we’ve crafted:
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We appreciate our clients’ feedback

We value our customers' feedback as it helps us enhance their satisfaction, improve our products and services, identify trends, and build stronger cooperation.
Entrust your eCommerce solution to the NEKLO team of qualified Magento maintenance and support specialists

Here’s how we work

01
Solution Assessment
At this stage, our Magento tech support team identifies and addresses any issues or challenges with your Magento web store, including the system’s architecture, codebase, security protocols, and performance metrics.
02
Support strategy development
Our Magento technical support experts work out a strategy to resolve urgent problems as well as to optimize the overall system’s performance, security, and functionality.
03
Fixes & ongoing developments
This stage of Magento (Adobe Commerce) maintenance is a critical phase that involves not only bug fixes but also continuous monitoring, troubleshooting, security patches and feature updating to keep your web store running smoothly.
01
Solution Assessment
At this stage, our Magento tech support team identifies and addresses any issues or challenges with your Magento web store, including the system’s architecture, codebase, security protocols, and performance metrics.
02
Support strategy development
Our Magento technical support experts work out a strategy to resolve urgent problems as well as to optimize the overall system’s performance, security, and functionality.
03
Fixes & ongoing developments
This stage of Magento (Adobe Commerce) maintenance is a critical phase that involves not only bug fixes but also continuous monitoring, troubleshooting, security patches and feature updating to keep your web store running smoothly.
Check out what our ecommerce experts think about Magento-related topics, including best practices for web store design & development, tips for optimizing website performance, strategies for driving traffic and conversions, and updates on the latest features and trends in the ecommerce industry:
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FAQ

Why is Magento support & maintenance important?
Do you provide Magento support packages?
Why should I choose NEKLO as a Magento support partner?
How soon can you start working on our project?
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