December 24, 2024

Legacy System Modernization: How to Approach the Innovation Right

Elena Pashkovskaya

Technical copywriter

Technology

Legacy System Modernization: Benefits, Strategies, Tips

Elena Pashkovskaya

Technical copywriter

Technology

Legacy System Modernization: Benefits, Strategies, Tips

While technology advancements are moving fast, some businesses seem to freeze in time. Many enterprises, businesses, and even government agencies still rely on outdated software. Each day, they are more difficult to scale, process data, and deliver even a moderate user experience.

The problem is here, and it is global. Sounds like your organization, but you don’t know what to do? Here is the answer: launch legacy system modernization.

Key Takeaways

  • Legacy system modernization requires all-encompassing analysis and resource estimation and should be tailored to each case. The choice of modernization strategy depends on your budget, time, business goals, and the risks you can take.
  • Legacy app transformation allows to cut maintenance costs, improve system’s infrastructure, boost performance, streamline workflows, eliminate data silos, and enhance data security.
  • If you are determined to modernize your legacy system, you need an experienced software development team. With skilled and stable dedicated teams that modernized enterprise apps with terabytes of data and thousands of clients without any losses, NEKLO might be a good choice for your project.

When to Choose Legacy System Modernization

A legacy system is a software, technology, or process that is built on outdated technology and has low performance, security issues, high maintenance costs, and scalability and adaptability issues. As we are focusing on software today, it is, in other words, an outdated business app.

In contrast, if you want to succeed, you need an efficient, powerful, and reliable software system to gain a competitive advantage and be flexible to changes.

So, when should you modernize? When you see that your system no longer satisfies your business needs, e.g., is unreliable, prone to crashes, has inefficient workflows or a high total cost of ownership, it's about time to consider legacy app modernization.

Percentage of legacy technology in organizations
Legacy technology in organizations. Source

Legacy systems are usually poorly documented, process data slowly, have outdated interfaces, and are not optimized for mobile devices. Check your system's tech stack to get a better picture of its state. If it is built on legacy technologies like COBOL, Visual Basic, Delphi, Object Pascal, or Fortran, it's also a sign that it’s time to consider legacy system modernization strategies.

Other reasons to consider app modernization:

  • Lack of security features and updates
  • Increasing technical debt
  • Limitations for business growth
  • High maintenance costs
  • Business need for modern features

Legacy Software Modernization Benefits

According to Statista, the main reasons for legacy software modernization in 2023 were striving for more security, efficiency, and cost reduction. But there is so much more that modernization can bring.

  1. Security and compliance: modernization allows the implementation of the latest security measures, keeping your data safe;
  2. Improved performance: advancements like moving to the cloud, shifting to microservices, and rewriting components can significantly boost your app's efficiency;
  3. Better data management: eliminating data silos leads to seamless workflows and more efficient business processes;
  4. Data insights: data consolidation and refining, as well as adding data analysis and visualization features, contribute to better analytics and informed decision-making;
  5. Advanced integrations: modernization enhances your platform by connecting it with useful tools and services, enriching the existing functionality;
  6. Cost savings: legacy system modernization can cut your infrastructure and maintenance costs, which can reach up to 40% of businesses' IT budget, spent on legacy system support.
  7. Improved responsiveness to market changes: modernization prepares businesses for further technological advancements and growth.
  8. Improved automation: saves your employees time by automating routine manual tasks and redirecting their efforts to higher-priority assignments.
Budget invested on legacy software maintenance
Legacy software maintenance and upgrade budgets. Source

While users can feel nostalgic about Windows XP, running their businesses on old-school technologies leads to missed opportunities. Obsolete software limits users' ability to enjoy a cloud-first approach and apply modern architecture, AI and ML capabilities, robust integrations, and reporting and analytics tools.

NEKLO Legacy App Modernization Expertise

Dataforge legacy app modernization case

A picture is worth a thousand words, so let's see how the whole thing works through NEKLO's legacy system modernization case study.

The client with the outdated data migration application wanted to introduce new features to it, refactor the backend code, and transition it from Node.js to .NET. Additionally, they wanted to re-platform the solution from desktop to web to make data migration tools available for more customers.

Client's challenge

The client's app, built on legacy technology, could not properly scale, lacked migration features, and had performance issues. The app's complex interface prevented users from its effortless use, and there was a risk of data loss during migration.

The major issues the client faced:

  1. Limited scalability
  2. Poor performance
  3. Data loss during migration
  4. Lack of automation capabilities
  5. Complex interface

NEKLO's solution

NEKLO started by evaluating the platform and came up with a strategy for innovation. The team created a new solution using the initial version as a sample, rewrote it with new technologies and updated architecture, and added robust features and tools. We implemented changes on technical, functional, and visual levels.

Our team created a new version of the data migration tool, making the following changes:

  • Rewritten backend: we transferred the backend from Node.js to .NET for reliable data migrations and performance;
  • Fast and secure migration: team prevented data loss when migration paused or failed (for example, because of power outage) by maintaining data saving, stable system's performance and speed and implemented custom migration flows;
  • Moving from desktop to web: we made a new app version web-based, making it more available for the clients by reducing hardware dependency and facilitating integrations;
  • New user interface: we created a new, user-friendly interface to simplify scheduling migration and developed visualizations indicating the data migration process;
  • New features: NEKLO implemented a lot of new functionality, including reporting and alerting tools, which enable the creation of compliance reports, migration scheduling, automated migrations, and license management.

Benefits for the Client

  1. Feature-rich data migration platform that users love
  2. Enterprise clients acquisition
  3. Seamless move to the SaaS model
  4. No costly mis-hires

The modernized data migration platform is currently receiving its first clients. NEKLO's dedicated team continues to work on improving functionality and developing new features.

Legacy Software Modernization Strategies

There are several software modernization strategies. Each is applied individually through system evaluation and available resources. We'll divide and compare all modernization strategies by the effort required and the positive impact expected. Additionally, we'll indicate the conditions when using each one is the best way to level up. Let's see what we get.

Strategy Risk/Cost Description Best for
Encapsulation Low Building APIs or interfaces around legacy systems Business whose systems are of quality code and high business value
Federation Low Connection of several legacy apps together Companies aiming to retain core legacy functionality and introduce gradual modernization
Rehosting Low Moving infrastructure to another platform without code changes Businesses that want to improve their legacy systems quickly without major investments
Refactoring Medium Updating apps code architecture and structure without its external modification and new features Companies who want to introduce newer technologies, but not need a complete app rebuilding
Replatforming Low Moving infrastructure to another platform with code adjustments Businesses with systems of low complexity that don't need a full redesign
Re-architecting Medium Redesigning system’s architecture to align with modern technologies Companies with systems architecture unable to support business needs
Rebuilding High Rewriting legacy app components from scratch with new technologies, adding new features Businesses that require quick implementation of modernization with minimum downtime
Replacement High Development and implementation of new modern application instead of legacy system Companies whose system challenges are hard to overcome otherwise than by complete app replacement
Hybrid Medium Use of various strategies for legacy system modernization Businesses who need smoother transition, flexibility and risk minimization

Encapsulation

Encapsulation strategy means creating APIs or interfaces around legacy systems, allowing them to communicate with other apps. It creates a secure shell, where the internal system remains isolated from external influence, and employees or clients enjoy a user-friendly interface on the other side.

For businesses, encapsulation carries low risks, requires little time and effort, and is easy and cost-effective (you can save money on staff training). This legacy software modernization strategy implies establishing strict access controls and protecting data from unauthorized modifications.

As the most basic modernization strategy, it keeps your legacy code untouched, allowing for better system integration and data exchange. In the long run, such a system may become resource-intensive, and you may be vendor-dependent.

Verdict: It is good for apps with high business value and quality code, but it does not solve core problems.

Federation

Legacy app federation is sometimes also considered a modernization method, though not a classic one. The essence of this strategy is to make several legacy apps work together with the help of middleware, APIs, or integration platforms, providing seamless data access and flow between them. A unified framework streamlines operations, allows for staged modernization and for adding new modules without disrupting existing infrastructure.

This strategy is cost-effective, low-risk, and comparatively easy to implement. But there is another side to the coin: the challenges connected with interoperability and data consistency, resource-intensive scalability, and potential performance bottlenecks. We’ll discuss them below.

Verdict: Legacy systems federation is a good fit for businesses aiming to retain core legacy functionality and introduce incremental modernization, leaving performance and flexibility issues unresolved.

Rehosting

This strategy implies moving infrastructure to another platform, often from on-premise to cloud storage or newer hardware, without changing legacy code. This approach lowers maintenance costs and improves performance. It requires little investment (compared to full rebuilding) and is often seen as the first step to further system improvement.

This legacy system modernisation strategy is low-risk, fast, and easy to implement. Nevertheless, it does neither influence business logic, nor allows using cloud-native features, addressing architecture inefficiency, or improving scalability.

Verdict: Rehosting is a balanced and cost-effective approach for businesses that want to improve their legacy systems quickly without a big initial investment. It works for relatively outdated software but does not change legacy code, so many issues remain unaddressed.

Refactoring

Refactoring means updating an app's architecture and structure without external modification. It is a great opportunity to revise business processes and solve inconsistent code issues. The strategy allows for better performance and scalability and makes it easier to introduce new features and integrations. It does not add any new features or change the existing system's functionality.

This strategy is moderately risky and expensive compared to complete system rebuilding. The main risks include improvement limitations caused by existing design, complex management, and long implementation times.

Verdict: The strategy suits businesses that need to integrate the legacy system with newer technologies or systems but do not need complete app rebuilding. It allows the system to remain operational without significant downtime.

Replatforming

Like rehosting, this strategy also includes moving from the old platform to the new one, for example, migrating applications from web to a cloud-based environment, or Magento to Shopify migration in eCommerce. The difference is that re-platforming involves code adjustments to the selected platform, allowing the use of basic cloud functionality. Adapting current solutions to new environments results in improved scalability and performance, better security and compliance, and enhanced integrations.

This legacy software modernization method is easy to apply, carries low risks, and shows good results. Nevertheless, replatforming doesn't address technical debt and has limited impact on performance or security — the app may become even more complex and difficult to maintain.

Verdict: This approach suits systems of low complexity that don't need a full redesign. It's great for businesses with limited budgets, aiming at minimal disruption and faster migration compared to full redesigning.

Re-architecting

Re-architecting means redesigning the overall system architecture to align with modern technologies, practices, or business requirements. It leads to significant performance and scalability improvements, fixes architectural bottlenecks and limitations, and introduces new app features. Re-architecting methods include moving from monolith architecture to microservices, migrating to new databases, and rebuilding critical components with new designs.

Re-architecting has medium costs and risks but remains challenging due to data migration, the complexity of breaking down a monolithic application, and vulnerabilities during migration or redesign.

Verdict: This strategy suits businesses whose legacy systems' current architecture cannot support business needs or modern technology standards. It is resource-intensive and time-consuming.

Leacy system modernization strategies - effort and impact
Legacy systems modernization strategies by effort and impact

Rebuilding

Rebuilding means rewriting legacy app components from scratch with new technologies, adding new features, and improving performance. It is one of the most effective strategies, allowing you to rebuild the whole legacy app or only its core components, services, and functionalities and make them cloud-native. Designed to meet future demands, rebuilding is a custom future-proof solution that enhances efficiency and security.

The tricky part is that implementing this legacy system transformation strategy requires budget and effort. Your development team needs to analyze the business logic of the legacy app. It can be challenging, as old systems are usually ill-documented and complex. Additionally, the developers must ensure no connectivity disruptions with other systems (which may also be legacy).

While offering great flexibility and room for innovation, this strategy carries high costs and risks, such as gaps in the planning stage that can lead to a lack of functionality.

Verdict: This solution suits businesses that require quick modernization implementation with minimum downtime. It is also good for companies with a large client base, where they cannot confuse their customers by rolling out a completely new solution.

Replacement

When you see that your legacy software cannot be significantly improved by all the abovementioned strategies, the solution is to implement a new one. This approach requires a lot of investment but allows you to reap most of the benefits. You get a modern, feature-rich system tailored to your business needs that seamlessly integrates with other solutions.

Aside from being resource-intensive, this approach carries the greatest risk of budget overruns, extended timelines, and potential failure to meet the original system's functional parity. It may also lead to significant downtime and staff resistance to changes.

Verdict: Full replacement suits businesses whose legacy system challenges are hard to overcome without removing the whole system and companies with enough resources for new system development. A detailed feasibility and impact analysis can help you decide whether this strategy is right for you.

Hybrid

The hybrid strategy encompasses all the abovementioned approaches (except for replacement) to legacy system modernization. You can combine them for better results, including efficiency, performance, and improved workflows. Hybrid strategy provides different levels of system changes that suit a project's specific needs and constraints. It leads to a balanced and efficient modernization process, allowing gradual and continuous improvement implementation without major disruptions.

Legacy System Modernization Approaches

There are two main legacy system modernization approaches: big bang and phased.

The big bang approach means completely replacing your legacy system with a fresh solution right after launch.It is quicker and carries lower long-term costs. However, it is also risky, resource-intensive, requires thorough staff training beforehand, and can cause disruptions in business operations.

A phased approach means gradually replacing the components of an old system, part by part. This approach is flexible, carries lower risks, and allows for seamless staff training. However, it requires more time to implement and has higher transition costs. Nevertheless, a phased rollout suits businesses where downtime or disruptions in business processes can cause significant losses.

How to Choose the Right Strategy

We can classify all legacy app modernization strategies into less invasive or more invasive. For example, encapsulation is a less invasive approach than refactoring, as it does not impact legacy code or app architecture. To select the right strategy, you must evaluate your current system from different perspectives:

  • Age and complexity of the current solution
  • System type: monolith, client-server, mainframe, etc.
  • Technology stack
  • Existing dependencies
  • State of system documentation

Afterward, list the expected results you want to achieve from modernization, consider the project's time, cost, and risks attached to every strategy. Clarify your business objectives and the impact that the modernization process and its result can bring. Answer the questions:

  1. What do I want to achieve with modernization?
  2. What resources are needed for it?
  3. What are my business priorities?
  4. Do I need new features and tools?
  5. Is legacy system modernization urgent?

When you get the whole picture of your current project state, choosing the right approach towards modernization will be easier.

System Type Encapsulation Federation Rehosting Refactoring Replatforming Re-architecting Rebuilding Replacement Hybrid
Mission-critical systems
Outdated but functional systems
Systems with poor performance
Highly interconnected systems
Systems nearing end-of-life

Additionally, we have collected a list of tips for choosing the best modernization strategy for your legacy app.

Legacy system modernization checklist

How-to Guide on Legacy System Transformation

According to the study, organizations worldwide spent $2.7 million in the 2024 financial year overhauling legacy systems, highlighting their importance for business globally. Are you ready to join innovation? We have outlined 5 actionable steps to start a successful legacy modernization project.

Assess your current system

Assessing your legacy system means listing the issues, concerns, and impediments it brings and a much more comprehensive process. You can start with the main factors to consider.

Business factors include business fit, agility, and value. Evaluate how the current system meets business needs, define where it lags behind, and consider what actions can be taken to overcome current difficulties.

Technology factors include risk, cost, and complexity. They are directly related to the legacy app's security level and the total cost of ownership, maintenance, and support. If the costs and risks are high, it's time to modernize. Prioritize improvement areas and evaluate available resources.

Define your business goals

When opting for legacy app modernization, you need to know what you want to achieve. Consult experts and stakeholders on the system's desired features and functionality, technical feasibility of the expected outcomes, and risks. That’s how you can do it:

  1. First, determine whether modernization aligns with your short-term and long-term business strategies.
  2. Think about areas you want to improve: customer experience, operational efficiency, or revenue generation.
  3. Decide what measurable outcomes you want to achieve with modernization.
  4. Find out how quickly the modernization project can deliver measurable value.
  5. Estimate how the potential downtime can influence business processes/customers.
  6. Finally, evaluate whether the modernization process has time-critical deadlines.

Evaluate modernization opportunities

At this step, you decide how exactly you want to improve your legacy system, choosing a modernization strategy and implementation approach. Now that you know the strengths and limitations of current applications, you need to decide how to get the highest value from the modernization process.

All legacy app improvement strategies are based on indicators like cost, risk, and level of change. Estimate each strategy's complexity, risk, timeframe, and resources you need for its implementation.

Hire legacy system modernization experts

Look for agencies with expertise in legacy systems modernization in the same domain your company operates. In your search, you can rely on established B2B platforms, ratings, reviews, testimonials, and even word of mouth — ask your colleagues for advice on software development companies.

When hiring providers of legacy app modernization services, assess their portfolio, the way they communicate, how quickly they answer your questions, and what project management and communication tools they use. Ask about their turnover rate to ensure your team will not suffer from constant changes, and ensure clear terms regarding deliverables, timelines, and ownership of the final system.

Consider hiring a dedicated team from Eastern Europe. This region is famous for its developers' professionalism, compiled with reasonable pricing.

Need a reliable partner with deep expertise in legacy system transformation? Contact NEKLO to learn more about how we innovate legacy apps to bring value to the business.

Organize staff training and support if necessary

Depending on the chosen modernization strategy, you may require a staff training program. The more changes in the app's interface and functionality the upgrade brings, the more likely your employees will resist such changes. Address this resistance constructively by emphasizing how modernized software can facilitate daily tasks and make workflows more efficient.

Best practices for staff training include assessing training needs, staff segmentation and personalized training, employee feedback, and evaluation. Diversify learning by offering different methods, such as lectures, online learning, collaborative training, videos, instructor-led training, etc. Prepare a staff training program in advance to avoid implementation challenges later.

Modernization Challenges

As you can see, legacy software modernization is not that simple. There are several potential pitfalls. It's good to be aware, but an experienced legacy app modernization service provider can overcome them all.

  1. Data migration issues can include data inconsistency or data loss during migration. To avoid such outcomes, find a reliable agency with extensive legacy app modernization expertise.
  2. Integrations: siloed data, complex interfaces, and incompatibility issues can hamper modernization. Your team will approach these impediments using the selected strategy, introducing new APIs, middleware, and standardizing data.
  3. Internal resistance: Staff is unwilling to accept changes. Explain all the benefits the new system brings to people's work, such as automation, and launch comprehensive training sessions.
  4. Skill gap: Fewer professionals with knowledge of both legacy and modern technologies are available. The solution is to try outsourcing, which allows you to find suitable talents worldwide.
  5. Legacy system interdependencies: your old system might be intertwined with other systems, making it risky to update one component without disrupting others. Your team will map out all dependencies and rebuild the components without losing connections.
  6. Business disruptions in the transition period: careful system analysis and planning can decrease the probability of disruptions and downtime. Assess all the risks and opt for incremental rollout if the disruptions are highly undesirable.

The good news is that careful selection of service providers decreases your chances of meeting such impediments to almost zero. Look for the one with industry expertise, experience with legacy systems, and deep knowledge of relevant tools, technologies, and best practices.

Wrapping Up

Legacy system modernization requires a tailored approach that considers its complexity, features, data quality, resources, and desired outcomes. Based on that, your software development team decides on a strategy for replacing the legacy system completely, implementing a tech stack, integrating, etc.

You should opt for it if your current system is slow, lacking new features and integrations, hard and costly to maintain, and has security and scalability issues. Along this modernization journey, you need a reliable development team experienced in legacy systems.

NEKLO can provide you with just the right one. Contact us for a deeper discussion of your outdated system and related concerns. Get free, non-binding estimates today.