About the client
The client is a group of US-based e-commerce business owners willing to simplify the third-party logistics (3PL) invoice reconciliation and performance management process for other online retailers and visualize invoice data and the costs of different logistic services over time.
Country:
USA
Industry:
Logistics, eCommerce
Service:
Custom software development
Duration
April 2023 – June 2024
Model:
B2B
Team size:
1 project manager, 1 front-end developer, 1 back-end developer, 1 DevOps engineer, 1 QA engineer
Client’s challenge
A group of e-commerce business owners has faced difficulties related to third-party logistics invoice reconciliation and a lack of control over documentation and costs.
The client's in-house IT team lacked the resources and expertise for the complex project, prompting them to seek a reliable software and web development partner. With the right expertise and relevant experience, NEKLO became the ideal choice for the job.
The client's in-house IT team lacked the resources and expertise for the complex project, prompting them to seek a reliable software and web development partner. With the right expertise and relevant experience, NEKLO became the ideal choice for the job.
- Need for Big Data validation and analytics
- Absence of 3PL and carrier performance tracking
- Lack of control over time-in-transit (TTN)
- No data visualization features
- Insufficient integrations
- Scattered eCommerce order fulfillment data
- Complex refund request process
Solutions
After thoroughly analyzing requirements, we launched the development process to fulfill business goals and the client's wishes.
Prototype and MVP development
We developed a clickable product prototype from scratch and then developed it into a fully functional MVP that included data analytics and visualization features. Additionally, we introduced reconciliation error classification and advanced visualization rules.
Big data analytics app creation
We've launched a new application that helps analyze large storage, packaging, and shipping datasets, leading to a more efficient supply chain and cost control.
Successful integrations with third-party services
We've integrated powerful third-party services to scan 3PL invoices, contracts, and carrier network data automatically. This ensures seamless bills reconciliation, catching potential overcharges before they impact the bottom line.
3PL performance tracking feature introduction
We created a feature to track 3PL and carrier performance, providing valuable insights into logistics. Validation tools and alerts ensure accurate billing, meeting customer’s service level agreements (SLAs), and catching any order exceptions.
Data visualization feature development
We built a data visualization feature that enabled the client to uncover trends and communicate insights, helping the client to make data-driven decisions.
Refund request function implementation
We've made requesting refunds faster and easier. Users can now submit official letters directly within the platform, eliminating the need for external documents or emails.
Want to hire a big data analytics development company?
Anastasia Vasilevich
Business development manager
Technologies
Front-end
Emotion
MUI
React
TypeScript
Back-end
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AWS
MySQL
Python
Snowflake
Deliverables
Data visualization tool
Auto-generated refund request letters
Automated data gathering
Data analysis
Integrations for fast document processing
3PL performance tracking feature
Data checks
Improved data automation
Show all deliverables
Results
We created a fully functional MVP with even more functions than we promised to deliver. Since the beginning of 2023, we have already tried it in practice by completing an automated reconciliation process for four companies.
NEKLO proved that the solution is market-ready and is of active interest to investors. In 2024, Implentio became a semi-finalist in the Snowflake investment competition among early-stage startups. Now, the project is growing from MVP to a more complex and feature-rich product.
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