August 23, 2024

How Software Development is Shaping Healthcare in 2024

Alena Arsionava

Technology Evangelist

Healthcare

Software Development in Healthcare: Tech & Solutions Guide

Alena Arsionava

Technology Evangelist

Healthcare

Software Development in Healthcare: Tech & Solutions Guide

Healthcare is one of the most essential and impactful spheres throughout our history. Because of its vital role, we create and implement countless technological innovations specifically for it. The latest advancements in software development are no exception. Read our article and gain insights on software development in healthcare, its types and solutions, and what are the trends to follow that lets your medical organization stay competitive. 

Key Takeaways

  • Software development in healthcare sets clinical workflows and daily operations on autopilot. It helps manage medical records, schedule appointments, handle finances, and take care of accounting tasks, making the healthcare process more efficient for business, less burden for staff, and more enjoyable for patients.
  • Today's most common software solutions in healthcare include EHR, EMR, and CRM systems for data management, e-prescribing, pharmacy software for medication management, telemedicine apps, and communication portals for patient involvement.
  • As technology advances, health software development is getting more powerful too. New technologies like AI, AR, VR, 3D printing, ML, and Telemedicine let healthcare providers meet the unique needs of both their staff and patients and implement personalized care. 
  • NEKLO, with its 7-year expertise in healthcare software development, provides tailored solutions that comply with HIPAA, HITECH, HITRUST, GDPR, and other regulations and software security standards. We are dedicated to helping you avoid common pitfalls during deployment, ensuring the delivery of quality software to power your medical care practice.

What is Software Development in Healthcare?

Software Development in Healthcare - patient portal example

Healthcare, or medical software development, is the process of building IT solutions for clinical and wellness organizations. Such solutions aim to help healthcare providers digitize certain aspects of their operations for enhanced efficiency and better patient service.

Early medical systems took their roots in the 1960s. It was then when the rise of computing technology happened, and hospitals started to use basic programs for administrative tasks. Several decades later, first-generation Electronic Health Records (EHRs) emerged in the 1980s and they have had a major impact on the way organizations keep track of their patients’ records. 

Further technological advancements spinned the wheel of healthcare digitization revolutionizing almost all aspects of health management. 

Patient data storage, treatment planning, medication management, and health information exchange — today’s medical software landscape is diverse, with various products and platforms catering to the different needs of the medical treatment industry.

Numbers speak louder than words. The healthcare software market has been experiencing steady growth. It was estimated at $28.66 billion in 2022, and is expected to reach $77.43 billion by 2032. The adoption of EHRs, telehealth and custom telemedicine apps, and other e-helper tools has become crucial for healthcare providers due to the range of benefits it brings to them. Let’s explore the major ones.

How Software Development Benefits Healthcare Organizations

With the rise of technology, more people are using digital tools in their everyday lives, and healthcare doesn't want to be left behind. The major advantages that healthcare software brings to organizations include:

Effective data management

In large hospitals and medical centers, where processes are intricate and data management is extensive, software applications help to keep everything in order. Imagine the complexity of coordinating patient care, managing diverse departments, and handling vast data. Modern healthcare software addresses these demands, reducing the need for manual data entry and processing.

Unified data storage

Healthcare organizations with complex infrastructure and operating across various facilities rely on software for seamless integration across diverse locations. You can centralize your data management across multiple locations and departments while creating a unified repository for all your patient data, administrative data, and other critical information.

Reduced costs and optimized stocking 

You can manage the complex pharmaceutical supply chain, optimizing inventory control, logistics, and distribution processes. This helps prevent shortages, reduce waste, and enhance overall productivity.

Operational efficiency

Healthcare software automates routine tasks such as billing, appointment scheduling, and patient communications, allowing staff to focus on patient care. Tools like scheduling software optimize the use of facilities and staff, reducing wait times and improving resource allocation.

Enhanced patient care and better engagement

As digital transformation has taken up the healthcare sector, paper records have become oblivion. Modern healthcare software ensures accurate and up-to-date patient information, enabling better diagnosis and treatment. Integrated systems allow healthcare providers to share patient data easily, improving coordination across departments and ensuring comprehensive care.

With that being said, medical software lets you keep patient records organized, schedule appointments smoothly, and even handle billing – making life easier for healthcare professionals and patients alike. 

Now, let's explore the most popular types of medical software implemented at a large scale in every organization, whether a small local hospital or a large healthcare organization.

Healthcare Software Solutions by Type

The most common types of software development in healthcare are Electronic Health Record (EHR) systems, patient portals, telemedicine apps and platforms, medical billing software, Health Information Exchange (HIE) platforms, and remote patient monitoring systems. Each of these systems is made to serve a particular aspect of the healthcare process.

Electronic Health Records (EHR) Systems

Electronic Health Records systems are like digital versions of your paper medical charts. ERP's essential function is to centralize a patient's health-related data, store it securely, and provide easy online access for doctors and patients in one system. 

EHR app usage reached 89% in hospitals, with the market value of EHRs forecast to reach $47.2 billion by 2027, indicating a widespread integration of digital patient data management.

EHR software functionality:

  • Advanced patient data collection. Today’s most popular ERPs and EMRs let you track medical history, diagnoses, and medications. At the same time, it can include treatment plans, immunization dates, allergies, and laboratory test results.
  • Third-party software integration. ERPs can be easily integrated with other software, connecting your hospital's billing, a laboratory's information system, or others.
  • Cross-platform support. EHR systems can be accessible via mobile and web.

Patient Portals and Mobile Apps

Digital portals and mobile apps are like personalized healthcare companions for individuals. As a patient, you can view your medical records, schedule appointments, and get in touch with your doctor. For organizations, using patient portal software in their practice is a big step in making healthcare more patient-friendly and efficient.

Patient portal functionality:

  • Appointment scheduling 
  • Access to medical records
  • Secure video/text communication with healthcare providers
  • Virtual consultation scheduling
  • Treatment plan adherence tracking
  • Educational and information resources
  • Integration with existing systems

Telehealth Apps and Platforms

Telemedicine has achieved an adoption rate of 80%, emerging as the preferred channel for prescription care and managing minor illnesses in 2022. Telehealth platforms are like virtual clinics, enabling remote consultations and monitoring. A telehealth app will create a personalized and user-friendly virtual experience for your patients that matches your requirements and aligns with your security and regulation standards. 

Telehealth app functionality:

  • Appointment scheduling with confirmations and reminders
  • Secure video/Messaging consultations
  • Prescription management
  • Remote monitoring
  • Symptom checkers
  • EHR Integration
  • Billing and payments
  • File and image sharing
  • Medication reminders

Pharmacy Software

Pharmacy management software is an online platform that lets you streamline and optimize the myriad tasks within your pharmacy. It can be anything from inventory tracking and prescription processing to billing and patient information tracking.

Main functionality includes:

  • Prescription processing
  • Medication dispensing
  • Inventory management
  • Billing and invoicing
  • Prescription refill management
  • Reporting and analytics
  • Electronic prescription capabilities
  • Automated alerts and notifications

Medical Customer relationship management (CRM) 

Medical CRM software helps healthcare organizations assemble, track, and analyze their customer data. It consolidates patient information from various sources, providing healthcare teams with a comprehensive view of the patient’s medical history, which aids in more informed decision-making. CRMs can provide valuable insights for marketing campaigns, and streamlining the workflow. Overall, such software adds to a better customer experience and satisfaction. 

Medical CRM functionality:

  • Patient relationship management
  • Appointment scheduling and reminders
  • Patient communication (Email, SMS, Calls)
  • Marketing automation 
  • Patient segmentation and targeting
  • Analytics and reporting
  • Billing and revenue cycle management 
  • Call center integration

Health Information Exchange (HIE) Software

HIE platforms are like secure bridges connecting different healthcare systems and helping doctors share information. Only authorized healthcare professionals can access and use it. By having access to a patient's complete health history, doctors can make more informed decisions about their care. For example, they can avoid repeating tests that the patient already had.

HIE functionality:

  • Sharing patient information: allows doctors and nurses from different places to share details about a patient's health, like test results, medications, and treatment plans.
  • Integrations: it links up with various computer systems that hospitals and clinics use
  • Notifications: the platform can send alerts to doctors when there are new updates about their patients, helping them stay informed about any changes in their health.

Remote Patient Monitoring Solutions

For keeping tabs on patients' health from a distance, remote patient monitoring solutions are designed to check specific health parameters and provide doctors with real-time data. It's like having a personalized health tracker for each patient.

Functionality:

  • Real-time vital signs tracking
  • Medication adherence monitoring
  • Customized alerts
  • Integration with wearables
  • Telehealth and video conferencing capabilities
  • Patient engagement features
  • Reporting and analytics tools

What Medical Tasks Can You Manage with Software?

Custom software development can benefit various healthcare departments, such as front desk staff, clinicians, laboratories, and research and development.

Software development in healthcare offers a diverse range of features, and the beauty lies in the ability to assemble them by selecting only essential ones for your organization. This modular approach ensures that you can not just address your immediate needs but also plan a roadmap for the future. You can scale seamlessly across departments and enhance different aspects of your healthcare facility.

  • Patient Management: Keeps track of patient information, appointments, and medical history in one place for efficient care.
  • Electronic Health Records (EHR): Digital versions of patients' paper charts with their medical history, diagnoses, medications, and treatment plans.
  • Appointment Scheduling: Allows patients to book, reschedule, or cancel appointments online.
  • Billing and Invoicing: Manages the financial aspects of healthcare by generating bills and invoices for services provided.
  • Prescription Management: Digitizes the prescription process, making it easier for healthcare providers to prescribe medications remotely.
  • Laboratory Information Features: Streamlines the management of laboratory data, including test orders, results, and analysis.
  • Inventory Management: Tracks and manages healthcare supplies and equipment, ensuring efficient stock control and timely replenishment
  • Telehealth/Telemedicine Features: Allow for remote video/chat consultations, monitoring, and communication between doctors and patients.
  • Remote Patient Monitoring: Remotely monitor patients' health conditions and vital signs.
  • Custom Reporting and Analytics: Generates personalized reports and analyzes healthcare data.
  • Workflow Automation: Automates routine tasks and processes in healthcare like data collection, entry, analysis, etc.
  • Patient Portal/App: Provides patients with a secure online portal/mobile app to access their health data, book appointments, and chat with healthcare providers.

Emerging Healthcare Software Development Technologies 

Healthcare software is a dynamic field. Emerging technologies are rapidly penetrating the healthcare sector, changing the landscape of medical care. So, what IT trends will shape the healthcare software development industry in 2024 and beyond?

AI-Driven Chatbots and Virtual Assistants

AI software is making a significant leap in healthcare bringing in smart chatbots and virtual assistants. Such software tools are gaining popularity, particularly due to effective patient engagement. By 2026, the global healthcare AI market is expected to reach $45.2 billion, growing at a compound annual growth rate (CAGR) of 44.9% from 2021. These AI tools enhance the overall healthcare experience by reducing the burden on administrative staff.

Machine Learning for Predictive Analytics and Diagnostics

A study by Accenture estimates that AI applications, including Machine Learning (ML), could save the U.S. healthcare economy up to $150 billion annually by 2026. It opens up more opportunities for advanced data analysis and predictive analytics to let doctors foresee patient outcomes and potential health risks. ML algorithms can analyze medical images more accurately and faster than humans which improves diagnostics through image and pattern recognition. 

Virtual Reality for Medical Training and Therapeutic Interventions

Virtual Reality (VR) assists doctors with medical training through immersive, hands-on experiences without the risks associated with real-life training. In therapeutic settings, VR is proving beneficial in pain management and rehabilitation. By 2032, the global market for VR in healthcare is projected to reach $ 38.46 billion, highlighting its growing importance.

Augmented Reality for Enhanced Clinical Experiences

Augmented Reality (AR) is another trend gaining traction, particularly in enhancing the experiences of healthcare professionals and patients alike. AR apps find their application in surgery assistance and patient education where digital objects are overlaid onto the real-world settings to visualize procedures, treatment outcomes, and before-after results. 

Telemedicine for Remote Patient Care

Telemedicine has seen unprecedented growth, especially post-pandemic. Both healthcare providers and patients recognize its benefits, such as time savings and better engagement when an in-person visit is not an option. According to McKinsey, telehealth utilization has stabilized at levels 38 times higher than before the pandemic. This trend is likely to continue as telemedicine platforms become more feature-rich.

Personalized Medicine

The concept of personalized medicine is on the rise. By analyzing patient data, including genetic information, healthcare providers can offer treatments specifically designed for an individual’s unique biology. This approach improves the effectiveness of treatments and reduces the risk of adverse effects. The market stats prove that. The personalized medicine market is expected to grow to $112.8 billion by 2026, driven by advancements in genomics and biotechnology.

3D Printing for Medical Training and Prosthetics

3D printing is another technology making waves in healthcare, particularly in medical training. This technology allows for the creation of highly accurate anatomical models for training, as well as custom-made prosthetics that improve patient comfort and functionality.

All these trends illustrate how healthcare software uses emerging technologies to constantly improve how we see medical care. From pioneers developing and testing these breakthrough solutions to early adopters starting to implement them in real practice, it’s a matter of time before we expect their mass application of new healthcare software on the governmental level.   

Why NEKLO For Custom Healthcare Software Development

If your healthcare company is looking for a healthcare software development company, then NEKLO is the right choice. Whether you're a large hospital with intricate processes, a specialized clinic with specific requirements, or a health system managing multiple facilities, we can ensure a solution tailored to fit your requirements and goals.

  • Skilled Team: Our developers bring in-depth knowledge of the industry and understand the specific needs of healthcare organizations.
  • Integration: We provide solutions that can easily grow alongside your organization.
  • Security and Compliance: Our software is designed to be secure and compliant with all HIPAA regulations, ensuring the protection of sensitive healthcare data.
  • Affordability: We offer competitive rates and flexible payment options, making custom software development for healthcare a cost-effective choice.
  • Continuous Support: We are committed to offering ongoing support throughout the development process, from the initial consultation to regular maintenance and updates.

We can help you develop software for your healthcare organization that runs on the web in your browser or on mobile. Mobile app development is our area of expertise with native iOS and Android or cross-platform React Native, Flutter, and Xamarin stack.